The digitalization of payment systems is growing rapidly in the midst of the current Covid-19 pandemic. Changes in consumer behavior and the business, including merchants and their intermediaries across the payment ecosystem, responded quickly to a pandemic that required physical activity restrictions. One of them is the existence of a payment system using the Indonesian Standard Quick Response Code (QRIS), which is a non-cash payment via scanning a national standard QR code. With QRIS, mobile payment users, both digital wallets or mobile banking, are able to make transactions in real time. In this survey, JAKPAT will discuss the use of mobile payments in Indonesia on the first semester of 2021 including the experiences while using this payment system, major players in the mobile payment industry, the use of mobile payments in various transactions and also to predict the trend of mobile payment usage among our panels.
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