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How Would You Recommend these State Owned Companies? – Survey Report

Recently, JAKPAT tried to do a simulation of a time series survey. We took a survey regarding state owned company (Badan Usaha Milik Negara). This survey had been run for 4 days Buy inflatable water slide Canada to our 50 respondents and asked same questions every day. We wanted to know how respondents would recommend the state owned companies to their friends and social media.

1. PLN

For question one, we asked their willingness to recommend PLN by using 0-10 scale; 10 is the highest scale. And below is the result:

Q1 (scale) : how would you recommend PLN to your social media and friends? Day 1 Day 2 Day 3 Day 4
Option 6 : 5 9 13 11 9
Option 2 : 1 9 7 10 8
Option 4 : 3 7 4 6 9
Option 7 : 6 3 5 4 5
Option 3 : 2 4 3 5 5
Option 5 : 4 2 7 1 6
Option 8 : 7 7 5 3 0
Option 9 : 8 5 4 3 2
Option 1 : 0 4 1 3 4
Option 11 : 10 1 1 2 3
Option 10 : 9 0 0 2 0

From the 1st day to 4th day, most respondents give scale 5. It shows that respondents feel so-so to recommend PLN to their friends or social media. Many respondents also give scale 1, in which it means they are quite unwilling to recommend PLN. Here you also can see the graph of this survey:

GRAPH 12. TELKOM

Q2 (scale) : how would you recommend TELKOM to your social media and friends? Day 1 Day 2 Day 3 Day 4
Option 6 : 6 10 13 5 7
Option 1 : 1 9 7 10 8
Option 4 : 4 6 6 6 5
Option 8 : 8 6 6 6 4
Option 7 : 7 6 5 5 5
Option 3 : 3 4 4 3 10
Option 5 : 5 4 5 5 1
Option 10 : 10 2 2 5 3
Option 2 : 2 2 1 3 4
Option 9 : 9 2 1 2 4

While for TELKOM in day 1 and 2, most respondents feel rather willing to recommend TELKOM to their media social and friends. The trend changes a bit in day 3 and 4 – most respondents become rather unwilling to recommend TELKOM by giving scale 1 and 3.

graph 23. PERTAMINA

Q3 (scale) : how would you recommend PERTAMINA to your social media and friends? Day 1 Day 2 Day 3 Day 4
Option 1 : 1 6 6 14 11
Option 7 : 7 5 12 8 3
Option 4 : 4 5 6 8 7
Option 3 : 3 10 6 4 6
Option 5 : 5 7 8 4 6
Option 8 : 8 8 5 2 3
Option 6 : 6 3 2 4 8
Option 10 : 10 3 2 3 5
Option 2 : 2 3 2 1 1
Option 9 : 9 1 1 2 1

For PERTAMINA, the result fluctuates from day 1 to day 3 and on day 4 it stabilizes. On the 1st day, most respondents are rather unwilling to recommend PERTAMINA. And on the 2nd day, most respondents are rather willing to recommend PERTAMINA. But then, on the 3rd day, most respondents are very unwilling to recommend PERTAMINA, so do the 4th day.

graph 34. KAI

Q4 (scale) : how would you recommend KAI to your social media and friends? Day 1 Day 2 Day 3 Day 4
Option 1 : 1 11 8 10 9
Option 8 : 8 9 6 7 5
Option 6 : 6 3 8 6 9
Option 9 : 9 6 5 5 5
Option 4 : 4 4 3 8 6
Option 7 : 7 7 5 2 6
Option 5 : 5 2 7 4 3
Option 3 : 3 3 4 4 3
Option 10 : 10 5 3 2 2
Option 2 : 2 1 1 2 3

KAI has more stable trend, as we can see the highest number of respondents choosing answer is not changing from day 1 to day 4. Nevertheless, on day 2 and 4 most respondents are on scale 1 and 6. It makes the results on day 2 and 4 are fifty-fifty: between unwilling respondents and willing respondents.

graph 4

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