Category: E-commerce

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The 11.11 Shopping Festival – Survey Report

by on November 16, 2018

Welcoming National Online Shopping Day (or commonly called “Harbolnas”) in Indonesia and Singles Day in the world is an event awaited by many people and e-commerce players. A month before Harbolnas, precisely on November 11 (“11.11”), several e-commerce and marketplaces are competing to provide the best offers in the form of free shipping promos, cashback […]

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Budget Airlines (LCC) Preference in Indonesia – Survey Report

by on May 11, 2018

Are you familiar with this arrogant-yet-honest quote? “We are the worst airline, but you have no choice” That famous saying may describe (almost) perfectly what happens to some airlines (if not specifically one). Then, how’s about other budget airline companies or low-cost carriers (LCCs)? What do Indonesian people think about those brands? This is a […]

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Indonesian Online Seller (Updated) – Survey Report

by on April 5, 2018

This survey is the newest updates from previous survey on 2015. We realize that more people easily spending their money for online shopping. In digital age like now, people especially millennials who tech-savvy, they can get items they want or they need. It is not surprising anymore that online shopping could be habits among people. […]

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Do Our Customers Tend to be Impulsive in Buying Product? – Survey Report

by on March 21, 2018

Shopping experience has been forever changed since the beginning of online commercial activities; like the online shop or e-commerce for instance. Today, people can easily shop anything from the small to the gigantic stuff by clicking, and their order will be delivered at home. However, it doesn’t mean that the offline buying behavior will come […]

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Prepaid Mobile Credit Top Up: Buying Online and Offline – Survey Report

by on February 27, 2018

In today communication, we may not be able to get away from our smartphone. Most of our activities are conducted using a smartphone; such as texting, making a phone call, instant messaging, access social media, access browser, reading news, even working with simple office software. From the business need to leisure, it seems like the […]

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Artificial Intelligence: Today and For The Future – Survey Report

by on February 18, 2018

The existence of artificial intelligence has created great changes in the technology world. How people are nowadays looking for some information easily and quickly has changed the way the information itself is shared. Many companies now use the advantage of artificial intelligence in their service to the customers or users. The technology has made what […]

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Cashless Payment: Extended Usage of Go-Pay and OVO – Survey Report

by on January 29, 2018

The effort of encouraging cashless payment has been announced for recent years. In order to encourage this discourse, numbers of a digital wallet, or also known as electronic money is made by the bank and another non-banking provider. According to our data, some popularly owned electronic money product among our respondents are Go-Pay, e-Money, and […]

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Indonesia Mobile Habit Report Q4 2017

by on January 23, 2018

At the end of 2017,JAKPAT again conducted a survey of Indonesia mobile habits fourth quarter of 2017. Data collection method in this survey is primarily from the survey that is done towards 3383 respondents that proportionalized by Indonesia internet population, Here is the list of insights presented in the full report : What’s important in […]

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Go-Pay Balance Usage – Survey Report

by on January 5, 2018

Since it is firstly introduced, Go-Pay has been warmly welcomed by most Go-Jek customer. This digital wallet is considered as very useful to support customer on using Go-Jek services. Moreover, Go-Jek also boost its digital environment with several features such as Go-Points, cheaper tarif, cash withdrawal, and number of supportive features for their customer who […]

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Harbolnas 2017 Survey Report

by on January 4, 2018

Harbolnas – Hari Belanja Online Nasional (National Online Shopping Day) is the largest online shopping event in Indonesia, followed by almost all online retailers. As in previous years, in 2017 JAKPAT conducted a survey of Harbolnas 2017. Slightly different from the previous year, this year’s survey involves only 365 respondents. JAKPAT developed a survey question […]