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Indonesia Digital Wallet 2nd Semester of 2020 – JAKPAT Survey Report

During the pandemic period, cashless payments have been suggested by the government and relevant authorities as a way to reduce the spread of the Coronavirus. JAKPAT conducts regular surveys every semester regarding digital wallet trends in Indonesia during the second semester of 2020.

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 For more detailed data, please download the PDF file down below.

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What’s Your Biggest Concern Amid COVID-19 Pandemic? – JAKPAT Survey Report

The COVID-19 pandemic has affected a lot in the macro and micro-step of health and economy throughout the world. The last August, Indonesia Finance minister, Sri Mulyani, stated that Indonesia’s economy is negative 5,32% in the 2nd quartal of 2020. Based on the JAKPAT survey (Jobs & Career During Pandemic),  about 50% of respondents are worrying about their financial condition.

Outside the economy, the number of COVID-19 cases in Indonesia is showing increasing. There has been a controversy between financial or health recovering. Through this survey, JAKPAT tries to looking for respondents’ opinions about which field needs to be recovered first.

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Beauty Trend 2020 – JAKPAT Survey Report

In 2020, various industrial sectors in the world are experiencing a crisis due to the COVID-19 pandemic, including the beauty industry. Makeup products, in particular, have reportedly experienced a decrease in purchase due to COVID-19. The regulation of “stay at home“ means that women rarely use makeup. Meanwhile, skincare products have allegedly increased due to the changing beauty trends during the COVID-19 pandemic where people pay more attention to skin health in depth.

To understand this condition, JAKPAT creates a survey of 1.119 female respondents nationwide, aimed to capture respondents’ behavior toward beauty products during the COVID-19 pandemic and their preference toward beauty products, brand, as well as style, also their buying behavior. Moreover, we also provide a map of makeup brands’ ranking for each category based on the actual makeup brand which currently used by the respondents. By understanding this ranking, we can see a clear picture of the competition between local and global makeup brands as it is shown in our respondent’s actual usage.

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 For more detailed data, please download the PDF file down below.

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Trend of Qurban Eid Adha 2020 – JAKPAT Survey Report

This year’s Eid al-Adha (Day of Sacrifice) is celebrated differently from previous years in the middle of a pandemic that limits outside activities. The process of Qurban purchasing & its distribution is changed to the new habit due to the government protocol towards COVID-19.

In this survey, Jakpatwant to find out how people think about Qurban in the midst of the COVID 19 pandemic, including its distribution, and the reasons why people choose certain payment/distribution methods. It’s also aimed to find out whether people want to perform Qurban or not this year.

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Indonesia Social Media Trend 1st Semester of 2020 – JAKPAT Survey Report

Online activities during this pandemic continue to increase, as reported by JAKPAT on COVID-19 special report which states that consumption of online media such as streaming video and social media is increasing. Many people access social media either to spend their spare time or look for the latest information about Covid-19.

To understand social media usage trends in Indonesia within the1st semester of 2020, JAKPAT conducted a survey of 1,701 respondents nationwide, which aimed to determine social media awareness, usage, BUMO (Brand Used Most Often), and value. In addition, we also want to capture user habits on social media.

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Indonesia Digital Wallet Trend 1st Semester of 2020 – JAKPAT Survey Report

The cashless society in Indonesia is increasingly popular as technology literacy increases. According to the 2019 Fintech Daily Social Indonesia Report, the digital wallet or “e-wallet” platform is the most popular financial technology “fintech” category in Indonesia¹. In 2019, the value of electronic money transactions surged sharply by 207% to Rp 145.2 trillion². Whereas, the digital wallet is highly recommended by the government due to the new normal period to avoid physical contact.

Relevant to that matter, JAKPAT has conducted a survey of 1,441 internet users to understand the use of digital wallets in Indonesia. This report will discuss trends of digital wallets in this new era, major players in the industry, and focus on server-based digital wallet payments.

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Indonesia E-commerce Trend 1st Semester of 2020 – JAKPAT Survey Report

Online shopping has become a part of Indonesian consumer life, especially for active internet users. In this pandemic, people tend to be more familiar with online shopping where physical distancing makes the activities of people outside the home limited, online shopping is considered to be a solution to meet needs. In this study, JAKPAT tried to capture the trend of online shopping during the first half of 2020.

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People tend to still prefer to attend public events virtually on a new normal instead of physically present by applying the COVID-19 protocol. (1)

New Normal: Life After COVID-19 – JAKPAT Survey Report

COVID-19 pandemic has changed the life of many people. At present, the entire world including Indonesia has entered a “new normal” transition period. The JAKPAT study aims to find out what things have changed from Indonesians’ habit, their perspective towards the “new normal”, and how they view their lives after this pandemic.

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Working From Home (WFH) During COVID-19 Pandemic – JAKPAT Usage & Attitude Study

Recently, Work From Home (WFH) becomes a-must-be followed working method to continue daily work activities since the COVID-19 pandemic has struck out.

There are several issues related to WFH such as readiness/availability of the software and hardware, need to spend more budget for airtime/internet connection cost, and also the readiness of our people to do online working.

Based on these issues, JAKPAT conducted a survey to understanding habit and behavior in WFH activities during the COVID-19 pandemic.

Survey Highlights - WFH

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Ramadan & Eid 2020 in Indonesia (2)

Ramadan & Eid 2020 – JAKPAT Survey Report

Ramadan and Eid al-Fitr are very meaningful moments for Indonesians. However, the COVID-19 pandemic made Ramadan and Eid feel different this time. As in previous years, JAKPAT has conducted a survey of 1,500+ mobile users in Indonesia about their experiences of fasting and celebrating Eid amid the pandemic.

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